Service Overview

The Telehealth Team consists of Telehealth Care Support Workers and Community Matrons, who work with patients diagnosed with a long term medical condition(s) to help them to monitor, manage and control their own health.

Long term conditions include high blood pressure, diabetes, breathing problems (chronic obstructive pulmonary disease or COPD) and heart problems that need to be managed carefully to avoid periods of illness and unnecessary hospital visits and admissions.

Telehealth simply means providing health care at a distance rather than face to face. In Newham, we are leading the way in using telehealth technology to support people to help manage their condition, maintain their health and well-being and live independently.

Why We Use Telehealth

We support people in understanding their long term condition and reduce avoidable hospital admissions...

Our Approach to Telehealth

We have a step up/step down approach to providing Telehealth that aims to give you the support you need it when you need it.

Our Telehealth Services
The Telehealth Team supports people with Diabetes, Heart Failure, Hypertension and Chronic Obstructive Pulmonary Disease.

Florence is a simple telehealth text messaging service that helps you take a more active role in your health care and gives you the freedom to get on with your life. Florence can give personalised health tips, provide valuable advice to help you stay on track and send medication reminders - so you’ll never need to miss another pill again. It’s quick to set up, and takes less than a minute. It’s easy to use and it’s right there on your own mobile phone.

Telehealth Top Box

The Telehealth top box is a device which is interactive and it connects to your  TV. If you have a broadband internet connection already it can use this, otherwise a connection will be provided for use. You will also receive wireless devices to measure weight and blood pressure and according to the long term condition(s) being managed other vital signs, such as blood glucose measurements and oxygen levels can be recorded.